Information Technology professional with more than 14 years of experience in:
- IT Governance, Plan, organize, control and evaluate IT and electronic data operations
- Strong knowledge of Enterprise Resource Planning (ERP)
- In-house software analysis, design, development and implementation
- Development of In-house projects
- Alignment of IT with Business Goals
- Management of Projects & Programs
- Supervision of Infrastructure Analysis, Design, Planning and Deployment
- Stakeholders Management and Business Communication
Atlas Honda Limited (AHL) is a joint venture between the Atlas Group and Honda Motor Co. Ltd., Japan having annual production capacity of 950000 motorcycles. IT department of Atlas Honda controls IT operations of Atlas Honda along with 3 other sister companies Atlas Autos, Atlas Engineering and Atlas Hitech.
• Deputed as an Incharge I.T. to Atlas Honda plant and Atlas Autos plant located at Sheikhupura and regional office Lahore, Rawalpindi, Faisalabad and Multan to control all IT operations from coordination to development and from support to user training.
• Fine tuning and implementing company/group IT policies, procedures and best practices to ensure smoother operations of IT department & IT infrastructure.
• To plan, organize and control the operations of information system and electronic data processing.
• To coordinate with different departments Managers at plant regarding their IT issues and to perform necessary actions to solve them.
• Responsible for analysis, development, deployment, maintenance and supervision of all B2B and B2C based internet/intranet portals.
• Closely contact with departments like Supply Chain, QA, Marketing, Production for development and implementation of their B2B portals
• To interact with external users/associates (more than 500 dealers and 180 vendors) on all levels to help to resolve IT related issues and provide answers in a timely manner.
• To manage purchasing of different IT equipment and maintain vendor relationships.
• User requirements analysis, training and support
• To maintain current and accurate inventory of technology hardware, software and resources.
• Part of implementation team for Atlas Honda Call Center, design and develop software for callers/customers complaints, routing and escalating them until closing with top management reporting; also integration of SIP system with the current portal.
• Supervising network of more than 300 nodes
• To analyze and develop software systems
• To coordinate with developers for web applications design
• To provide training to Beaconhouse schools staff for different modules
• In-house developed applications maintenance and enhancements
• Analysis of system assigned for development
• To interact with the relevant department regarding their IT issues and system development
• To fulfill queries of relevant department regarding improvement / new suggestions
• Responsible for newly developed software, its testing, rectification and implementation
• To maintain the software writing discipline with collaboration of juniors